Interim Accessibility Statement
This interim accessibility statement is for the website at https://www.disabilitysupport.govt.nz and was created on behalf of Disability Support Services by the Ministry of Social Development.
‘Accessibility’ means designing things that disabled people can perceive, use, and understand.
How we support accessibility
We support accessibility by:
- providing alternate formats
- including accessibility in our policies
- training our staff
- checking our websites for issues, keeping track of issues, and fixing them
- responding positively to complaints
- delivering on the Accessibility Charter external
- working to meet the NZ Government Web Accessibility Standard external.
Accessibility Charter
MSD is a signatory to the Accessibility Charter external. The Accessibility Charter is a commitment to providing accessible information to the public.
As part of this commitment, we developed a 5-year programme of work and have a dedicated team to carry out this work.
Alternate formats
Contact us if you need information in alternate formats, such as:
- Easy Read
- New Zealand Sign Language (NZSL)
- Braille
- audio
- large print
- plain text.
In your message, include:
- the web address (URL) of the information you need
- the format you need — for example, Braille.
Feedback
Contact us if you find accessibility issues on this website. We aim to respond to feedback within 3 business days.
Formal accessibility complaints
To make a formal complaint, follow the complaints information on the MSD website external.
If you make a complaint and you're not satisfied with the response, you can learn about your options from:
Conformance status
The Web Content Accessibility Guidelines (WCAG) external defines requirements for web accessibility.
We are progressively working to become fully conformant to WCAG 2.1 at Level AA.
We did accessibility checks against the New Zealand Government Web Standards external during the development of this website. We will complete an accessibility audit post-website launch and provide the results of that audit on this page.
Content that is not accessible
There are some accessibility issues that we have not been able to fix before the website launched.
Compatibility with browsers and assistive technologies
This website should work with common browsers.
We have not yet completed our testing against standard assistive technologies.
Assessment approach
This website’s accessibility has not been completed. Our assessment approach will consist of:
- evaluating selected pages against WCAG 2.1 Level AA
- testing selected pages with assistive technologies.
Approver of this statement
Digital Accessibility Team
Ministry of Social Development
Te Manatū Whakahiato Ora
Interim statement review date
16 October 2024