COVID-19
Support and information about COVID-19. Find online resources or access national helplines.
On this page
Health information and services
Find services and health information external on topics like vaccines, anti-viral medicines, and face masks.
Helplines and emergency services
Want to talk to someone?
A dedicated Disability Helpline is available 24 hours a day, 7 days a week.
Call free on 0800 11 12 13. Text 8988. Or access it at the NZ Relay Service external URL external website.
The Helpline team can provide
- help or information about vaccines, testing, face masks, and managing COVID-19 at home.
- Support and advice for any general health concerns you may have
- Assistance if you need urgent help and your support worker/carer is unavailable.
Emergency services: If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call.
Unvaccinated family carers' reimbursement process
The New Zealand Government has established a reimbursement process for unvaccinated in-home family carers who undertook family carer work that was not paid as a result of the former COVID-19 vaccine mandate.
Find more information in the Ministry of Disabled People – Whaikaha’s article on the unvaccinated family carers' reimbursement process external