High and Complex Framework Operational Strategy

The High and Complex Framework Strategy will improve wellbeing outcomes for offenders with an intellectual disability, who live in secure or supervised care, and are supported within the High and Complex Framework (the Framework).

This Strategy outlines how Disability Support Services (DSS) will lead the Framework. 

An updated High and Complex Framework Strategy was developed by Whaikaha – Ministry of Disabled People in 2023. Some of the documents on this page will have Whaikaha branding because of this, though responsibility for the Strategy has now transferred to DSS.

The strategy has been informed by voices of stakeholders including disabled people, tāngata whaikaha Māori, people with lived experience, Māori, providers, carers and disability sector leaders.

On this page

The vision

All care recipients and their whānau are supported to live safe, fulfilling lives where they can make meaningful decisions as leaders of their care journey and their voices are elevated in decisions regarding the Framework system and its services.

Download the High and Complex Framework Strategic Statement

If you cannot access this document, please email info@disabilitysupport.govt.nz

Download the Easy Read Summary

This Easy Read document was developed and delivered by the People First NZ Easy Read Service. It is a summary of the High and Complex Framework Strategic Statement. This information was developed when Disability Support Services was still a part of Whaikaha, and it has not been updated yet. Contact information within this document may be wrong.

Explaining the High and Complex Framework

The High and Complex Framework supports people under the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003 and other relevant legislation. It provides a diversionary pathway for people with an intellectual disability who are engaged with the criminal justice system towards more appropriate services with a strong rehabilitative focus.

Under the Framework, a network of disability-funded services supports around 200-250 people with an intellectual disability.

DSS is responsible for the commissioning, planning, and funding functions of the Framework. The statutory and regulatory responsibilities for the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003. external

Why are we making changes now?

The Framework has been in place for over 20 years, though it has been experiencing challenges for some years and is currently under immense pressure. There are aspects of the Framework that are no longer fit for purpose.

The strategy is also part of the response to the 2021 Ombudsman’s investigation into the Ministry of Health’s management of the Framework  external in the published report “Oversight”, but it is significantly broader in scope.