Research paper - quality & safeguarding

This research paper for Whaikaha Ministry of Disabled People and Disability Support Services (DSS) in the Ministry of Social Development (MSD) was prepared by Rebecca Rippon and David Moore of Sapare, with sections authored by Gabrielle Baker (Baker Consulting).

The Executive Summary is available as full HTML below and over subsequent pages. 

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Executive summary

For many disabled people, disability support services are essential to navigating and overcoming barriers and achieving their goals and aspirations. Over 50,000 people receive supports that are funded by Disability Support Services (DSS) within the Ministry of Social Development (MSD), with an approximately $2.3 billion annual appropriation.

Quality disability supports are those that honour commitments under Te Tiriti o Waitangi, enable a good life and contribute to progressive realisation of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD). In other words, quality disability supports:

  • ensure disabled people have more choice and control over their lives and disability supports and achieve goals that are meaningful to them
  • drive better, equitable outcomes for disabled people, tāngata whaikaha Māori, and Pacific disabled people
  • provide a good experience for disabled people and whānau
  • are culturally safe, giving disabled people the power to be involved in decisions about their own care and give feedback without fear of bias, negative attitudes or assumptions, or prejudices from support providers
  • keep disabled people safe from abuse and neglect.